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Cisco Bug: CSCtc52952 - ANA 3.6.6 - VNE Cisco7600 down when access VRFs in Logical Inventory

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Prime Network

Known Affected Releases

3.6(0)

Description (partial)

Symptom:

Customer is having an issue with 2 of the VNEs in ANA. These devices are the main hub of the network with a lot of VRFs in them. These VNEs go down everytime when customer accesses their logical inventory -> VRFs. These VNEs are 7609 and in their own AVM with 2G of memory configured. Anything less does not work.

Customer has a hugh Vrf table with at least 10,000 lines and in one of the 7609's AVM log, it shows NullPointerException::

ERROR [10 12 2009 09:14:14.937 EDT] - DcOidMapping.phToOid - 172.30.253.224 MiniAps::pcToOid::Failed to translate property holder to oid (com.sheer.metrocentral.coretech.mpls.types.LSEEntry)
      java.lang.NullPointerException
      	.....


Conditions:

ANA 3.6.6. Problem is to access the logical inventory -> VRFs on these VNEs. The VNEs will go unreachable and come back after 5 mins.
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