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Cisco Bug: CSCtc50430 - XFER: Phone crash during direct transfer

Last Modified

Oct 13, 2010

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.0(1)

Description (partial)

Symptom:

While doing a direct transfer by selecting the recipient from one of the held sessions, the phone may reset.

Conditions:

The problem occurs while attempting a direct transfer by pressing a session key for an eligible held call.  If there are several held calls on the phone, and one of them is remotely terminated, the phone may reset when the user presses the held session key.
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