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Cisco Bug: CSCtc49700 - Archiver is not archiving all completed activities / case

Last Modified

Jun 09, 2010

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

4.3(1)

Description (partial)

Symptom:

Completed activities / cases older than 8 days (criteria defined in Archive job) are still seen in Active DB even after archive job is indicated as complete in Admin console 

Conditions:

- Observed for Archive job scheduled to archive completed case / activiies older than 8 Days 
- DB size is fairly high (above 60 GB)
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