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Cisco Bug: CSCtc48317 - CUCM - CTI-enabled line cannot be controlled via TSP app intermittently

Last Modified

Dec 09, 2014

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases


Description (partial)


TSP control over CTI-enabled line in CUCM hangs intermittently. TSP services need to be restarted on the client to regain control.


Issue is occurring infrequently and is related to the telephony endpoint sending two offhook indications back to CUCM.
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Bug Details Include

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  • Status
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