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Cisco Bug: CSCtc37394 - EM API dev doc doesn't specify about Call clearing history

Last Modified

Feb 22, 2014

Products (3)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7940G
  • Cisco Unified IP Phone 7960G

Known Affected Releases


Description (partial)

Setting Clear Call Log in enterprise parameters is not clearing the call history logs when EM API based logout is initiated. The call logs is getting cleared only for manual log out. 

When Cisco Extension Mobility logout occurs due to an automatic logout or any occurrence (EM API based) other than a manual logout.
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