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Cisco Bug: CSCtc25816 - Doc's imply that Accept and Relay works with Exchange 2003 OWA

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unity Connection
  • Cisco Unity Connection Version 7.0

Known Affected Releases


Description (partial)

  System Administration Guide for Cisco Unity Connection Release 7.x states the
  "In Cisco Unity Connection 7.1, you can use the accept and relay action to
 instruct Connection to both deliver each message of a certain type to the user
 mailbox and forward a copy of the message to the relay address. (This is
 sometimes referred to as "accept and forward.") This option may be useful for
 users who regularly use a device that accesses a separate server for messages,
 such as a handheld wireless device, and want easy access to voice messages both
 on the alternative device and through the Connection user interfaces. It is
 also useful for users who want to be able to access voice messages in their
 Microsoft Exchange message store by using the Microsoft Outlook Web Access
  The Outlook Web Access example can be affected by a known issue with Microsoft
 Exchange Server 2007. See the Workaround below for more information.
  Unity Connection 7.x users configured with the Accept and Forward feature for
 voice messages. If the relay address is a Microsoft Exchange 2007 server the
 user's Outlook Web Access client may be affected. This problem may also occur
with previous versions of Microsoft Exchange.
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