Guest

Preview Tool

Cisco Bug: CSCtc25431 - Extension Mobility Equivalency needs clarification

Last Modified

Mar 06, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

8.0(10)

Description (partial)

Symptom:

Only four of five speed dials show up when logging into EM.

Conditions:

CM Features and Services Guide shows the following info:

Cisco Unified Communications Manager enhances the existing Extension Mobility (EM) equivalency mechanism to work across phone types as follows:

•7940 SCCP, 7941 SCCP, 7942 SCCP, and 7945 SCCP models are equivalent and can share an EM profile.
•7940 SIP, 7941 SIP, 7942 SIP, and 7945 SIP models are equivalent and can share an EM profile.
•7960 SCCP and 7961 SCCP models are equivalent and can share an EM profile.
•7962 SCCP and 7965 SCCP models are equivalent and can share an EM profile.
•7960 SIP, 7961 SIP, 7962 SIP, and 7965 SIP models are equivalent and can share an EM profile.
•7970 SCCP and 7971 SCCP models are equivalent and can share an EM profile.
•7970 SIP, 7971 SIP, and 7975 SIP models are equivalent and can share an EM profile. 

It looks like the matrix on the documentation doesn't have the same detail as the TOI, as far as the direction of the arrows.
(7960 SCCP can't use 7961 SCCP profile but 7961 SCCP can use 7960 SCCP profile).
7940 -> 7941 <->  7942 <-> 7945
7960 SCCP -> 7961 SCCP
7960 SIP -> 7961 SIP <-> 7962 SIP <-> 7965 SIP
7962 SCCP <-> 7965 SCCP
7970 SCCP <-> 7971 SCCP
7970 SIP <-> 7971 SIP <-> 7975 SIP
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.