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Cisco Bug: CSCtc23851 - 7921:phone hangs intermittently after password change is made

Last Modified

Dec 08, 2014

Products (4)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified Wireless IP Phone 7921G
  • Cisco Unified IP Conference Station 7937G

Known Affected Releases

1.3(3) 1.3(3.2)

Description (partial)

phone hangs after user password change is made and saved. Upon old password expiration, the phone will prompt the user if or not to change the profile/password setting. Intermittently, after the new password was correctly given, and saved, can see from the console that the authentication failed 9-10 times and GUI was invoking WLAN_IPC and from strace output can see WLAN is writing to somewhere but the show wlan -c and cfgread gives no response at all.

when phone prompts user to change password and after new password was saved.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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