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Cisco Bug: CSCtc23262 - Transfer to CH from Forwarded Routing rule do not work correctly

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Servers

Known Affected Releases


Description (partial)

The Call Handler's Owner's greeting is played instead of ringing the specified number which is set under the call transfer rules for the call handler when the call is transferred via a forwarded routing rule.

Call transfer to a Call Handler via a Forwarded Routing rule.
Call Transfer setting for the Call Handler set to "Yes, ring this extension" with an extension entered.
Call Handler has an extension. Optional  Extension field not blank.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
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