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Cisco Bug: CSCtc21071 - Incorrect button enablement with consult in progress after CTIOS cycles.

Last Modified

Dec 31, 2016

Products (1)

  • Cisco Computer Telephony Integration Option

Known Affected Releases

7.5(4) 8.0(1)

Description (partial)

Conference/Transfer complete buttons not enabled with consult in progress after CTIOS cycle

Consult in progress after CTIOS failover. Agent1 transfers call (consults) Agent2. Agent2 answers the call and CTIOS cycles/fails over.
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