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Cisco Bug: CSCtc13250 - XFER:CONF:DPARK: DPark cancels feature in OffHook/Ringout State

Last Modified

Aug 28, 2010

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.0(1)

Description (partial)

Symptom:

Pressing a DIrected Call Park feature key while in OffHook or Ringout state for a Conference or Transfer cancels the feature.

Conditions:

This problem occurs while setting up a Transfer or Conference.  After hitting the Transfer or Conference key, an OffHook Dial screen is displayed.  Pressing a DPark button in this state causes the feature to be cancel, and an "Unknown Number" session is displayed while the phone continues to play dialtone.  If the user dials a destination for the Consult call and the presses DPark, the feature is again canceled and the Consult call is dropped.
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