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Cisco Bug: CSCtc12447 - Presence Status Not Updated Following MOC Logout

Last Modified

Jul 07, 2010

Products (1)

  • Cisco UC Integration(TM) for Microsoft Office Communicator

Known Affected Releases

7.1(1275.7280)

Description (partial)

Symptom:
Presence status is not updated following MOC logout per the following
scenario:
(1) User1 calls User2 and User2 answers. 
(2) User2 exits MOC and selects proceed to keep call up, conversation pane is left standalone after MOC exits.
(3) User1 ends call.
(4) User2 logs back into MOC, conversation pane is integrated back into MOC as expected.
(5) User2 is at busy status and must be manually changed to Available.
Conditions:
CUCIMOC, user logs out of MOC and back in with active call maintained.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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