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Cisco Bug: CSCtc11417 - infocap Install_log.html does not contain data if system been upgraded

Last Modified

Jun 23, 2010

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases


Description (partial)


Infocap package's \logs\Install_log.html does not contain any data if mp server had been upgraded.

As soon as it goes through an upgrade, infocap will now try to retrieve a non-existent file (first part of file based on new version, and 2nd part of file _InstallLog.log)

[root@Lin-stappsvr2 meetingplace]# ls -la *.log
-rw-rw-r--  1 root root 306351 Sep 14 19:09 MP_7.0.1.4_InstallLog.log
-rw-rw-r--  1 root root 315443 Sep 18 12:01 MP_7.0.2.14_UpgradeLog.log

When you run infocap, and tried to look at the 'Install_log.html', you got the error:

Can't open file: /opt/cisco/meetingplace/MP_7.0.2.14_InstallLog.log


see above
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