Guest

Preview Tool

Cisco Bug: CSCtc09700 - Phone core dump when downloading a big file

Last Modified

Feb 01, 2017

Products (28)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7941G
View all products in Bug Search Tool Login Required

Known Affected Releases

9.0(1)

Description (partial)

Symptom:
A corner case: A 7970 and a 7975 were found coredump when trying to download a file with size bigger than 6M.

Conditions:
Point the phone to an alternate tftp server, and create a fake CTL file for the phone with size bigger than 6M. Restart the phone to download the CTL file.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.