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Cisco Bug: CSCtc02966 - Agent UI showing Incorrect Activity_Duration for Chat\BC activity.

Last Modified

Sep 09, 2010

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

4.3(1)

Description (partial)

Symptom:

Agent UI showing Incorrect Activity_Duration for Chat\BC activity. 

Conditions:

When the agent is handling Chat activity \BC activity.
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