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Cisco Bug: CSCtb99496 - Accessibility: JAWS does not read button labels correctly in IE-7

Last Modified

Jan 08, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


JAWS does not read correct labels for buttons on IE-7 browser


1. This defect was found during accessibility testing of BAT admin pages. The defect is also observed on all the "Find" pages in the CUCM.
2. This defect is observed on IE-7 browser. It works fine with IE-8 and Firefox-3.0.14 browsers.

1. Start JAWS screen reader.
2. Go to Device -> Phone. The Find and List Phones page will open.
3. With JAWS running, navigate to the page using keyboard (using tab key)
4. When the focus is on the "+" & "-" buttons, JAWS reads "Unlabelled zero button" instead of the correct value.
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