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Cisco Bug: CSCtb97031 - Accessibility:JAWS doesnt read if field is mandatory field (marked " *")

Last Modified

Feb 08, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


JAWS does not read fields with "*" as required/mandatory


-  Start JAWS screen reader, and navigate with keyboard.
- Go to BAT Administration -> Phones -> Phone Template -> Add New
- Select Phone type from dropdown e.g.. Cisco 7971 (Here JAWS does not specify that it is a mandatory field) -> Next
- Select device protocol from dropdown (e.g.. SCCP) -> Next
- On the "Phone Template Configuration" page, navigate to the "Device Information" using tab and take the cursor to the "Template Name*" field. Here JAWS reads as "Template Name edit, type & text" (Here does not specify that it is a mandatory field)
- Press tab & go to "Device Pool *". Here JAWS reads as "Device Pool required combo box" (Here specifies that it is a mandatory/required field)

1. All the fields marked with "*" in CUCM are not read as required or mandatory field by JAWS.
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