Preview Tool

Cisco Bug: CSCtb94072 - Policy apply failure:'</is_periodic_counter_notification_used>' expected

Last Modified

Apr 27, 2015

Products (1)

  • Cisco SCE 2000 Series Service Control Engine

Known Affected Releases

3.5.0 3.5.5

Description (partial)


Two symptoms:

1) Retrieving a policy from a SCE device fails with message of kind:
Failed to open service configuration file: 'myengage.pqb':
'</is_periodic_counter_notification_used>' expected, found '<e><v>false</v></e><e><v>false</v></e><e'

2) Applying a policy to the SCE fails with message of kind:
Client version 3.5.5 PP18 is different than SCE version 0.0.0 PP0, therefore apply is not allowed

Found with SCA-BB version 3.5.5 might be also relevant to version 3.5.0
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.