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Cisco Bug: CSCtb92379 - User receives calls twice when member is logged out of hunt group

Last Modified

Mar 01, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

6.1(3.2000.1)

Description (partial)

Symptom:
User receives calls twice when member is logged out of hunt group

Minimum setup:

Phone X

Line Group YYYY
Distribution Algorithm Circular(Round robin)

Current Line Group Menmbers (Line Group configuration)
Phone A       Registered
Phone B       Registered
Phone dummy   UnRegistered
Phone C       Registered
Phone dummy   UnRegistered

Reproduce steps:

1. Phone X dials  Line Group YYYY. Phone A rings.
2. Phone B logout
3. Phone X dials  Line Group YYYY. Phone C rings.
4. Phone X dials  Line Group YYYY. Phone A rings. <<< 1st
5. Phone X dials  Line Group YYYY. Phone A rings. <<< 2nd <<< It is not Circular.

Conditions:
- Hunt group 
- Hunt logout
- Distribution Algorithm : Circular ( Round robin )
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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