Preview Tool

Cisco Bug: CSCtb89405 - CUPC softphone to support SIP UPDATE

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Personal Communicator

Known Affected Releases


Description (partial)


Call flow: Caller (PSTN or internal) -> Unity Open Greeting -> caller enter digits to be redirected to CUPC softphone -> CUPC soft phone.

While CUPC softphone is ringing the alert name is the voicemail port instead of original caller.


CUPC softphone.  Redirected call.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.