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Cisco Bug: CSCtb87977 - JTAPI does not report the Login UserName if the device is not in control

Last Modified

Nov 03, 2012

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

8.0(0.38061.9)

Description (partial)

Symptom:
JTAPI does not report the EM Login UserName if the device is not in the user's control list.

Conditions:
On 8.0.0.38061-9, after doing an EM login to a device which is not under user's control. JTAPI does not report EM login user name though CTI sends the same.
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