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Cisco Bug: CSCtb86205 - Agent login fail when the associated agent phone has 6 lines

Last Modified

Jul 07, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

8.0(1)

Description (partial)

Symptom: When my agent is associated a 7971 SCCP phone with 6 lines, agent login failed with error "The number of Configured extentions for the agent exceeds the maximum allowed". I was able to login with any older release 7.0/6.0...

Condition: UCCX was W1 upgraded to 8.0 from 7.0.
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