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Cisco Bug: CSCtb83506 - Not showing the URL to get crypto access when upgrading ASA/ASDM

Last Modified

Nov 10, 2016

Products (1)

  • Cisco Adaptive Security Device Manager

Known Affected Releases

6.2(1)

Description (partial)

Symptom:
ASDM Panel: Tools > Software Updates > Upgrade Software from Cisco.com

If you do not have crypto access, you get the error message:

You are not authorized to download encrypted software.
Please register your self for this service.
CRYPTO_REQUEST_URL

Problems:
- It is supposed to provide the actual URL not "CRYPTO_REQUEST_URL".
- "Your self" is misspelled.  It should be a single word.


Conditions:
This problem occurs If you do not have crypto access with your Cisco.com account.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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