Guest

Preview Tool

Cisco Bug: CSCtb81725 - Reconnect error when outdialing new user over phone

Last Modified

May 21, 2010

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases

8.0(0.285)

Description (partial)

N/A

Symptom:

Reconnect error when outdialing new user over phone

Schedule a meeting and scheduler attends meeting over phone.
Open Conference Manager and observe the list of participants.
Scheduler name is shown.
Scheduler outdials over phone to another phone by pressing #31 and phone number to be dialed.
Scheduler hears the prompt that the entered phone will be dialed and to press #1 to admit the user to the meeting.

The new user phone is ringing and in that moment an error is seen on Conference Manager "Reconnect,There was an error with monitoring in-session meeting".
If scheduler clicks on the Reconnect button, it is brought to the meeting where neither he or the called party  is shown.
If the scheduler presses #1 the new party is admitted to the meeting and the meeting continues to work fine.

Conditions:

N/A
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.