Preview Tool

Cisco Bug: CSCtb79428 - Some getDeviceProfile requests failing with error on CCM 7.1.3

Last Modified

Jul 07, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases


Description (partial)


When we do getDeviceProfile requests on CCM, some of them are failing with some error. It does not happen with all the device profiles.


It occurs when multiple AXL requests are sent concurrently to the server.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.