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Cisco Bug: CSCtb75431 - Non-resolvable LDAP referrals are not handled gracefully

Last Modified

Aug 02, 2011

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

- On the administration portal, the User activation page shows a "Internal Server Error" message instead of the list of users.
- If users could be added before this problem appeared, search contacts feature is not working.

When a search request is sent to an LDAP server by CUMA, if the results returned by the server include referrals (i.e. references to other LDAP servers where more results can be found) that cannot be DNS resolved (hostname to IP address), this will cause an internal error in CUMA.
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