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Cisco Bug: CSCtb75150 - COP file install problems, when there is a DRS lock or DRS running

Last Modified

Jul 07, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.1(2.39091.3)

Description (partial)

Symptom:
  An upgrade or cop install appears to hang with the GUI displaying one dot 
 per line every few 
  seconds.
  
 Conditions:
  If a DRS backup or restore is running, users can list and download valid 
 upgrade ISOs and COP files.  However, the upgrade start request will denied 
 since the DRS backup.  Instead of displaying this warning (e.g. - The system 
 is locked and you cannot start an upgrade), the OS Admin install status page 
 reports "Running" and dots will appear every few seconds in the install log 
 text box. This is confusing to admins who assume the install has actually 
 started.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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