Guest

Preview Tool

Cisco Bug: CSCtb73584 - missing Winlogon\Shell registry keycauses csa not to display queries

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Security Agent

Known Affected Releases

6.0(1.111) 6.0(2.54)

Description (partial)

Symptom:
CSA does not display queries when a user's machine does not contain the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell
Conditions:

Cisco Security Agent 6.0 or greater on Windows platforms
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.