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Cisco Bug: CSCtb73128 - SPA 5x5 phones self assign IP address after 2 mins of no DHCP response

Last Modified

Jan 27, 2017

Products (1)

  • Cisco Small Business SPA500 Series IP Phones

Known Affected Releases

7.1.3

Description (partial)

Symptom:
SPA5x5 phones will stop sending DHCP requests after  about two minutes of power up and not getting a DHCP response.  The phone will self assign a 192.168.18.x IP address.  The device won't be able to communicate with other devices on the network because the phone is most likely on a different subnet address.
Conditions:
No response from a DHCP server for about 2 minutes.
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  • Status
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