Preview Tool

Cisco Bug: CSCtb69468 - Accessibility: Menu items are disabled in high contrast mode

Last Modified

Jan 08, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


Menu items are disabled in high contrast mode


(Browser used: IE-7)

1. Login CUCM with proper credentials.
2. Change the screen contrast as follows:
   Go to Control panel -> Accessibility options -> Display tab ->select 'Use high contrast' checkbox -> select Settings -> select the scheme e.g.: 'High Contrast #1(extra large) -> OK -> Apply.
3. Press "F5" on keyboard or click on the Refresh button on the IE webpage, to refresh the page.
4. Try browsing through the various tabs on the CUCM admin pages.
5. Disable the high screen contrast mode by un-checking the 'Use high contrast' checkbox and click OK, and press F5 button on keyboard.
Observed behavior:
1. After step#3, not able to browse through any of the tabs on the CUCM admin page. i.e. the menu items (dropdown list) are not displayed for any of the tabs on the CUCM admin page and are dis-abled. Even after clicking the tabs, the menu items are not displayed.
2. After step#5, after high contrast is dis-abled, then the tabs are accessible.
3. This behavior is observed for all of the high contrast schemes selected.
4. This behavior is NOTobserved in Mozilla Firefox 3.0.13. The webpage works fine in the high screen contrast mode.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.