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Cisco Bug: CSCtb69373 - Enterprise data is incorrect on CAD

Last Modified

Oct 27, 2011

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

Enterprise Data on Cisco Agent Desktop is incorrect during a Basic ICD Call
1. Make an ICD Call.
2. Answer the Call from Cisco Agent Desktop
3. Check Enterprise data and Call History on Cisco Agent Desktop
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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