Cisco Bug: CSCtb68182 - LastRedirectDN is incrct after call is transfered to Unity for call park
Feb 22, 2014
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: Call park or hold fails in "CUEAC - CISCO UNIFIED ENTERPRISE ATTENDANT CONSOLE" when the call is transferred from unity or unity connection. Conditions: Call park or hold fails in "CUEAC - CISCO UNIFIED ENTERPRISE ATTENDANT CONSOLE" when the call is transfered from unity or unity connection. Call flow: User calls from Number "A" to "B" (another user) - unity connection picks up the calls and plays the user greeting - "0" is pressed which is mapped to the call handler - Call handler is set to do a supervise transfer to route point in CUEAC - Call is transferred and Operator picks up the call. Caller ("A") requests operator to park the call- Operator parks the call. But the call is never parked and caller hears the ring ( RNA situation) instead of hold music.
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Bug Details Include
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