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Cisco Bug: CSCtb67862 - unable to install jtapi client during JPATI resync, wrong install dir

Last Modified

Mar 26, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

Symptom: unable to install jtapi client during JPATI resync due wrong installation directory

During the JTAPI resync process it will fails because the installation directory does not exist.  This error can be seen in the logs. The installation process is looking for the directory C:\WINNT\java\*

Components: IP IVR 7.0(1), CUCM 7.1(2), Windows Server 2003
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