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Cisco Bug: CSCtb64424 - SAPICI-153: SAP GUI Missing Attached Data while consult transfer

Last Modified

Feb 22, 2014

Products (1)

Known Affected Releases

1.0(1)

Description (partial)

Symptom:

Consult transfer from agent 1 to agent 2. Agent 2 gets attached data when the call was ended.
Conditions:

Consult transfer. setAttachedData was sent between create Call and ConsultCall.
There is no call on ICM In a moment of receiving SetAttachetData.
Not sure yet if condition is based on config or version (5.0).
Normally, SetAttachedData is send before create.
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