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Cisco Bug: CSCtb63193 - SQL compile time error while executing EIM workflow conditions

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)

Alarm workflows  are supposed to "route" activities back to the original queue once certain criteria are met. The agents have been complaining that activities have not been routed back to queues even though they know for sure that the criteria have been met for certain activities

EIM 4.2.4 with alarm workflows configured.
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