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Cisco Bug: CSCtb63183 - JGW1 catches exception and then does not release memory

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

In IPCC environment, JGW1 catches exception and then once the exception happens this thread will not function and all the invalid objects will not be freed.

Here is the exception:
41:11 pg1B-jgw1 Trace: **************Alert**********************
Thread: GW-GarbageCollection has uncaught Exception
The uncaught exception is java.lang.NullPointerException 
10:41:11 pg1B-jgw1 Fail: GW-GarbageCollection has uncaught exception 
10:41:11 pg1B-jgw1 Trace: java.lang.NullPointerException 
10:41:11 pg1B-jgw1 Trace: at Source) 
10:41:11 pg1B-jgw1 Trace: at Source

ICM 7.1(5)
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