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Cisco Bug: CSCtb55374 - Database Communication Failure- can't access Admin or Serviceability GUI

Last Modified

Feb 04, 2017

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 7.0

Known Affected Releases


Description (partial)

"Database Communication Error" is displayed on GUI when trying to access the admin or Serviceability GUI.

Problem seen on 7.0.3 when server is brought up after normal maintenance window.  Intermittent occurences only.
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