Guest

Preview Tool

Cisco Bug: CSCtb55374 - Database Communication Failure- can't access Admin or Serviceability GUI

Last Modified

Feb 04, 2017

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 7.0

Known Affected Releases

7.0(3)

Description (partial)

Symptom:
"Database Communication Error" is displayed on GUI when trying to access the admin or Serviceability GUI.

Conditions:
Problem seen on 7.0.3 when server is brought up after normal maintenance window.  Intermittent occurences only.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.