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Cisco Bug: CSCtb53278 - Message notification should be cleared when user is deleted from CUC

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

7.0(0.2)

Description (partial)

-                    RELEASE NOTE TEMPLATE                           


Symptom:

Unity Connection is attempting to send the undeliverable SMTP notification even after the user is deleted from the system 

Conditions:
Found in Unity Connection server running  7.0.2 version  

Here is the sequence of events on how the user was deleted from the network environment.

#1 User was deleted from their mail server 
#2 Deleted from active directory  
#3 Notification was failing that are being sent  from CUC for the user 
#4 User was deleted from Unity Connection 
#5 However, message notification was NOT removed from the queue and the system was attempting to deliver it.
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