Preview Tool

Cisco Bug: CSCtb51994 - Unable to update the contract details for a Registered Device in SCH

Last Modified

May 20, 2010

Products (1)

  • Network Level Service

Known Affected Releases


Description (partial)

   User logged in as an Employee Admin and is not able to modify the contract
  associated with a registered device.
   A device serial number (SN) was registered in a trial period and the SN was
  not covered under any contract during registration. This SN is now covered
  under a contract, and the user wants to register the device with the contract
  in SmartCallHome.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.