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Cisco Bug: CSCtb51239 - LMS3.2 : unable to run device discovery after upgrade from LMS3.0.1

Last Modified

Feb 22, 2014

Products (1)

  • CiscoWorks Common Services Software

Known Affected Releases


Description (partial)

LMS 3.2/CS3.3 upgraded from LMS 3.0.1/CS3.1.1 which has previously applied ip phone discovery patch.

Not able to run device discovery after upgrades toLMS 3.2/CS 3.3

After clicking on "Start  discovery" from Common services, it gives an error on the pop-up window :-
  "Error in getting the user config"

Then the page becomes HTTP Status 500 with internal error: Exception in reading CSDiscovery-config.xml.
   Reason : element "CDPID" occurs more than once.

Upgrade scenario from LMS301 to LMS32 where IP Phone discovery patch for CS311 is installed
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