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Cisco Bug: CSCtb47737 - CSA needs policy change to allow CIM agents to open log attachments

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)


CIM agents unable to open email attachments.


CSA is enabled on CIM server. CIM agent receives an email with an attachment and attempts to open the attachment from his agent inbox.
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