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Cisco Bug: CSCtb45051 - CTI OS Client upgrade does not preserve security settings

Last Modified

Feb 01, 2017

Products (1)

  • Cisco Computer Telephony Integration Option

Known Affected Releases

7.5(6) 8.0(1)

Description (partial)


The Agent Desktop does not become active after upgrading from either 7.5 or 7.0 to 8.0.


The server is upgrade to 8.0 with security enabled on both client and server.
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