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Cisco Bug: CSCtb44434 - CTS incorrectly reports TelePresence call as Audio-add in

Last Modified

Feb 22, 2014

Products (1)

  • Cisco TelePresence System 3000 Series

Known Affected Releases


Description (partial)


In CTS when there is a an active Video call, and a  new incoming call arrives in Sysop logs is considered as an Audio add-in.


When there is an active call in CTS, and we recieve a new call from another Telepresence Endpoint, call starts as Audio only, and Audio add-in statistics are updated.

An audio add-in is an audio only participant who is conferenced into the meeting using the Conference/Join softkey.

CTS wrongly considers that call as an Audio add-in.
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