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Cisco Bug: CSCtb38233 - CS-MARS: cross launch for IPS event from MARS to CSM fails.

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Security Monitoring, Analysis and Response System

Known Affected Releases

6.0(4)

Description (partial)

Symptom:

When clicking on the CSM symbol on an IPS event in MARS 6.0.4 it will fail to cross launch to CSM and produce the following error:

An error occurred while querying policies from Cisco Security Manager.
There may be a temporary connectivity problem with Cisco Security Manager device. 
Retry the operation after 1-2 minutes. 


Conditions:

This occurs with running MARS 6.0.4 with CSM 3.2.2 and other versions.  MARS 6.0.3 does not have this problem with CSM.
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