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Cisco Bug: CSCtb38233 - CS-MARS: cross launch for IPS event from MARS to CSM fails.

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Security Monitoring, Analysis and Response System

Known Affected Releases


Description (partial)


When clicking on the CSM symbol on an IPS event in MARS 6.0.4 it will fail to cross launch to CSM and produce the following error:

An error occurred while querying policies from Cisco Security Manager.
There may be a temporary connectivity problem with Cisco Security Manager device. 
Retry the operation after 1-2 minutes. 


This occurs with running MARS 6.0.4 with CSM 3.2.2 and other versions.  MARS 6.0.3 does not have this problem with CSM.
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Bug Details Include

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