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Cisco Bug: CSCtb36921 - Reloading the CS homepage may trigger OutOfMemoryError

Last Modified

Jul 05, 2015

Products (1)

  • CiscoWorks Common Services Software

Known Affected Releases


Description (partial)


The Common Services homepage returns a 500 Internal Server Error with a stack trace pointing to an OutOfMemoryError:

root cause 
java.lang.OutOfMemoryError: unable to create new native thread


This can occur if the Common Services home page is reloaded too often.  For example, if it is left up as a dashboard, it will automatically reload, and eventually die with this error.
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