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Cisco Bug: CSCtb36509 - BAT unable to insert VG202 SCCP gateway with DN configured for 2 ports

Last Modified

Nov 03, 2012

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


BAT unable to insert VG202 SCCP gateway with DN configured for 2 ports.



1. Create a CSV file to insert VG202 SCCP gateway with DN for both ports.
2. Upload the CSV file to the Call Manager.
3. Create gateway template for VG202 SCCP gateway with both ports configured.
4. Goto Bulk Administration -> Gateways -> Insert Gateways
5. Select the Gateway Type as VG202 from the dropdown menu.
6. Select the uploaded CSV file from the dropdown menu.
7. Select the created template from the dropdown menu.
8. Select the "Run Immediately" radio button and click "Submit".
9. Goto Job Scheduler and check the Job status and result.

Observed Behavior: 

After step8, Gateway inserted with only one port configured with DN.
After step9, it gives an error "Could not insert new row - duplicate value in a UNIQUE INDEX column."

Expected Behavior:
After step8, Gateway should be inserted with both ports configured with DN.
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