Guest

Preview Tool

Cisco Bug: CSCtb35639 - CFD: Need help status shows for all scheduled meetings.

Last Modified

Jul 12, 2010

Products (1)

  • Cisco TelePresence Manager

Known Affected Releases

1.5.1(420)

Description (partial)

Symptom:
Scheduled meeting. User launches concierge call while in call with CTS. Under scheduled meetings view on CTS-Manager, all meeting instances which include room which is in call with concierge will show as "Need Help" for current status. 
Conditions:
Midlets enabled on CTS phone, Concierge configured for CTS.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.