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Cisco Bug: CSCtb31563 - Agent doesnot LogOut when supervisor LogsOut the agent from the Grid

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Agent isn't Logged out when supervisor attempts to Log out the agent from Supervisor Real time Grid.

Agent desktop was closed while agent is on call.
Agent logs in again.
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