Cisco Bug: CSCtb31563 - Agent doesnot LogOut when supervisor LogsOut the agent from the Grid
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Agent isn't Logged out when supervisor attempts to Log out the agent from Supervisor Real time Grid. Conditions: Agent desktop was closed while agent is on call. Agent logs in again.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases