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Cisco Bug: CSCtb29830 - 343843 User cannot log into wx if the mp phone contains "-"

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases

8.0(0.283)

Description (partial)

Symptom:

User cannot login to WebEx site through MeetingPlace. Sees error:

Error: Unable to complete authentication with Cisco WebEx. Please contact your administrator. [Error number - 32]

or 

Error: Unable to complete authentication with Cisco WebEx. Please contact your administrator. [Error number - 31]


Conditions:

User's profile has a phone number that contains non-numeric characters such as "(", ")", "-", " ", "+", etc.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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