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Cisco Bug: CSCtb25611 - active load id removed or state "N/A" for non supported phones

Last Modified

Jan 08, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

8.0(0.38041.5)

Description (partial)

Symptom:

Some phones may show "unknown" for the active load.  This can be misleading since the phone does have a valid load, but getting that information from the phone is not supported by the CUCM

Conditions:

Can be seen on 3911 phone, 7960 sip phone, etc. . .
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